Janitor AI characters not showing, not loading, or missing: troubleshooting

Searches like janitor ai characters not showing up, not loading, missing, gone, or disappeared need one split first: UI didn’t render vs data is actually gone. Below is a verb-first checklist—I can’t access your account.

Step 1: refresh and network

1. Hard-refresh or clear cache (extensions sometimes block assets).
2. Try another network (DNS, VPN, ad blockers can interfere).
3. Check status / Reddit threads—janitor ai characters reddit often clusters incidents.

Step 2: login and filters

1. Confirm you’re on the same account (easy to mix OAuth emails).
2. If the app has filters / favorites / tags, make sure you didn’t filter to an empty list.

Step 3: deleted vs hidden

• Trash / restore if the product offers it—follow their docs.
• If you exported locally, PNG/JSON on disk is still yours; import into ST or inspect with Sillycard.
• If you never exported, recovery depends on JanitorAI support/terms—no guarantees here.

Step 4: Silly Tavern isn’t Janitor

Your ST character list is not your Janitor list. If ST “doesn’t show” a card, you likely didn’t import or moved files—see export/import.

See also

• Export/import with Silly Tavern
• Chub.ai template, archive, missing

---

Topic: Janitor AI & Chub.ai characters

Keep PNG cards as files on Mac with Sillycard. Features: App Store and in-app copy.